Customer Experience Specialist

2 days ago

Allahabad, Uttar Pradesh, India beBeeInternship Full time ₹ 7,50,000 - ₹ 15,00,000
About Nua:

Nua is a venture-funded, direct-to-consumer (D2C) brand transforming women's wellness in India.

We are on a mission to develop holistic and personalized solutions for solving real problems that women face. We do this by building a wellness platform with great products, an impactful community and a personalized customer experience.

Our story began with a pad. And not just any pad that could be picked off the shelves but one that was truly thought around a woman's needs.

We have grown multi-fold with innovative, inclusive and effective products that are Made Safe certified and backed by science.

We continue to co-create products with our community and fuel the D2C revolution through deep consumer insights and investments in technology.

We are passionate about making a difference and creating real impact in a fast-paced and wildly creative environment.

Key Responsibilities:
  • Manage and respond to all incoming/outgoing calls promptly and professionally
  • Prioritize calls based on urgency and importance
  • Redirect calls to the relevant team members as needed
  • Deliver outstanding customer service through phone interactions
  • Follow up with clients and customers via phone when required
Requirements:
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Ability to work independently and manage time effectively
  • Proficient in Microsoft Office and Gmail
Benefits:

This is a paid internship

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