Senior Quality Assurance Director

1 week ago

Gurgaon, Haryana, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Quality Assurance Lead

We are seeking a skilled and experienced Quality Assurance Lead to oversee the management of our global quality program.

This is an excellent opportunity for a seasoned professional to drive continuous improvement initiatives and lead cross-functional teams in delivering high-quality support experiences worldwide.

  • The ideal candidate will have extensive experience in quality management, with a proven track record of implementing process improvements and leading teams to achieve business objectives.
  • Mentorship and coaching skills are essential, as the successful candidate will be responsible for developing and guiding team members to enhance their skills and advance in their roles.

In this role, you will have the opportunity to make a significant impact on our organization's success by driving quality excellence and fostering a culture of continuous improvement.

Key Responsibilities:
  • Develop and implement quality frameworks to ensure consistent and high-quality support experiences worldwide.
  • Lead cross-functional teams to deliver impactful improvement projects and sustain their results.
  • Foster a culture of continuous improvement by identifying areas for improvement and implementing strategies aligned with business goals.
  • Mentor and coach team members to develop their skills and advance in their roles.

If you are a motivated and experienced quality assurance professional looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Quality Management, or related field.
  • Minimum 6 years of experience in quality assurance, with at least 3 years in a leadership role.
  • Proven track record of implementing process improvements and achieving business objectives.
  • Excellent communication and interpersonal skills, with the ability to mentor and coach team members.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop effective solutions.

Benefits:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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