Senior International MICE Operations Director

4 days ago


Mumbai, Maharashtra, India FCM Full time

FCM, a leading global travel management company, is seeking an experienced Senior International MICE Operations Director to join their team. This role will be based in [location], with opportunities for international travel.

About the Role:

This senior leadership position will oversee the strategic direction and operational execution of international MICE operations. The ideal candidate will have extensive experience in managing high-performing teams, driving business growth, and delivering exceptional client experiences.

Key Responsibilities:
  • Cultivate a collaborative and productive team environment, fostering innovation and creativity.
  • Develop and implement strategies to enhance team productivity and efficiency, resulting in improved client satisfaction and loyalty.
  • Lead negotiations with suppliers to secure inventory and service confirmations, ensuring seamless event execution.
  • Showcase expertise in successful group execution, leveraging knowledge of major suppliers, MICE products, and destinations.
  • Independently manage events with meticulous attention to detail, anticipating and meeting client needs.
  • Collaborate with third-party vendors, trip planners, and event organizers to deliver outstanding service delivery.
  • Provide precise and timely documentation to clients, including Management Information System (MIS) reports as needed.
Requirements:
  • 8 to 12 years of proven experience in project management within the MICE industry.
  • Demonstrated ability in team leadership, including training and mentoring team members.
  • Experience leading operational teams and maintaining high performance standards.
  • In-depth knowledge of major suppliers, MICE products, and destinations.
  • Familiarity with project management processes, standards, and procedures.
Compensation and Benefits:

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience, plus a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

What We Offer:

As a Senior International MICE Operations Director at FCM, you will have the opportunity to work with a dynamic and supportive team, drive business growth, and deliver exceptional client experiences. If you are a results-driven professional with a passion for MICE operations, we encourage you to apply.



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