CRM Business Operations Specialist

5 days ago

Delhi NCR, India beBeeCustomerRelationship Full time ₹ 1,50,000 - ₹ 28,00,000

Job Summary

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  • Manage and Maintain CRM Systems Effectively

As a seasoned CRM Manager, you will oversee the day-to-day operations of our customer relationship management system.

Key Responsibilities:

  • Efficiently manage and maintain the company's CRM system
  • Oversee lead management, follow-ups, and client communications
  • Analyse customer data to improve engagement and retention
  • Coordinate with sales and marketing teams for seamless workflows

Required Skills and Qualifications

  • Develop and Implement Strategies for Enhanced Customer Satisfaction
  • Monitor and Report on CRM Performance Metrics

Successful candidates will have excellent communication and analytical skills, as well as experience in managing CRM systems.

What We Offer

  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities

We are committed to fostering a culture of innovation and collaboration. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.

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