
BPO Operations Leadership Role
6 days ago
We are seeking an experienced BPO Operations Manager to lead our operations team. The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service.
- Oversee daily operations of the BPO team to ensure efficiency and productivity.
- Develop and implement operational strategies to improve service delivery.
- Monitor performance metrics and implement corrective actions as necessary.
- Manage client relationships and ensure satisfaction with services provided.
- Train, mentor, and develop team members to enhance their skills and performance.
- Ensure compliance with company policies and regulatory requirements.
- Analyze operational processes and identify areas for improvement.
- 8-13 years of experience in BPO operations or related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in data analysis and performance metrics.
- Familiarity with process improvement methodologies (e.g., Six Sigma, Lean).
- Ability to manage multiple projects and priorities effectively.
- Strong problem-solving skills and attention to detail.
Our organization is committed to providing opportunities for growth and development. We offer a dynamic work environment and competitive compensation package.
As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for excellence.
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Bpo Leadership Role
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BPO Team Lead
5 days ago
Delhi, Gurgaon / Gurugram, Delhi NCR, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878Operations Leadership RoleWe are seeking a seasoned Operations Manager to lead our team in India.The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service.Key Responsibilities:Oversee daily operations of the BPO team to ensure efficiency and productivity.Develop...
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Senior BPO Operations Training Specialist
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SVP Strategic BPO Partnerships
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Operations Leadership Role
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Bpo Executive
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Operations Director: Leadership Role
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Noida Bpo Jobs
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Manager Operations Global Travel BPO
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Bpo Trainer
7 days ago
New Delhi, India M-Core Industries PVT LTD Full timeWe are looking for a dynamic BPO sales trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions. Preparing procedures and policies regarding sales techniques. Scheduling and conducting training sessions on various sales related topics to prepare and support new employees. Observing the daily operations...