Senior BPO Operations Training Specialist

2 weeks ago


Delhi Delhi NCR, India beBeeTraining Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title

We are seeking a highly experienced Senior BPO Operations Training Specialist to lead our training initiatives and develop a skilled workforce.

About the Role

The ideal candidate will have a strong background in the BPO industry, excellent communication and presentation skills, and the ability to design and implement effective training programs.

Main Responsibilities
  • Design, develop, and deliver comprehensive training programs for new and existing employees in the BPO sector.
  • Conduct regular training sessions and workshops to enhance staff skills and productivity.
  • Evaluate the effectiveness of training programs and make adjustments as necessary.
  • Collaborate with team leaders to identify training needs and develop appropriate content.
  • Maintain accurate training documentation and track employee progress.
Requirements
  • A minimum of 9 years of experience in a training or managerial role within the BPO industry.
  • Strong understanding of BPO operations and best practices.
  • Excellent communication, presentation, and organizational skills.
  • Ability to assess training needs and implement effective training strategies.
Benefits

This is an exciting opportunity to work in a dynamic environment and contribute to the development of a skilled workforce. If you have the required skills and experience, please apply today.



  • Delhi NCR, Delhi, India beBeeDevelopment Full time ₹ 1,04,000 - ₹ 1,30,878

    Training and Development LeadWe are seeking an experienced professional to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development.Key ResponsibilitiesDesign and implement effective training programs for new and existing employees in...


  • Gurgaon / Gurugram, Delhi NCR, Delhi, India beBeeOperations Full time US$ 9,00,000 - US$ 12,00,000

    Job OpportunityWe are seeking an experienced BPO Operations Manager to lead our operations team. The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service.Oversee daily operations of the BPO team to ensure efficiency and productivity.Develop and implement...


  • Delhi, Gurugram, NCR, India Shadow Placements Full time ₹ 14,50,000 per year

    Manager Training Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training Salary Upto 14.5 LPA Location-: Gurgaon Should have exp in International Banking process* Excellent Communications / Required Candidate profileCandidate should have experience as Manager Training on Papers Should have managed a Team International BPO Exp...

  • Bpo Trainer

    4 days ago


    Delhi, Delhi, India Apogee Service Pvt. Ltd Full time

    Profile - BPO Trainer Must have Experience of 2yr. in BPO Industry. **Job Description**: - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Training experienced employees on...

  • BPO Team Lead

    5 days ago


    Delhi, Gurgaon / Gurugram, Delhi NCR, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

    Operations Leadership RoleWe are seeking a seasoned Operations Manager to lead our team in India.The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service.Key Responsibilities:Oversee daily operations of the BPO team to ensure efficiency and productivity.Develop...


  • Delhi, NCR, India Liberty Data Analytics Full time US$ 1,50,000 - US$ 2,00,000 per year

    The Senior Vice President Strategic BPO Partnerships & Modernization, GRS will serve as a global enterprise leader and strategic architect responsible for shaping, leading, and modernizing the third-party BPO ecosystem strategy for Liberty Mutuals Global Risk Solutions (GRS). This role is pivotal in driving modernization across Libertys global insurance...


  • Delhi, Mumbai, NCR, Pune, India Axmiyan Hr Solution Full time ₹ 1,20,00,000 per year

    Immediate Opening for Manager Operations for a 30 Years old Leading Global Travel BPO at GoaStrong experience in the BPO and Travel industries is essentialExperience in Leading 150+FTEsOffered CTC 12L/AOpen to relocate GOAPresently in Travel BPO Required Candidate profileLooking for candidates who are currently working as Operations Managers, Deputy...

  • Bpo Assistant Manager

    2 weeks ago


    Delhi, Delhi, India Aces Global Consulting Full time

    Job Overview We are seeking a dedicated BPO Assistant Manager for Outbound Sales This is a full-time mid-level position based in Delhi The ideal candidate will possess 4 to 6 years of work experience in relevant fields handling customer interactions and driving sales efforts effectively Qualifications and Skills customer relationship management...

  • Bpo Trainer

    6 days ago


    New Delhi, India M-Core Industries PVT LTD Full time

    We are looking for a dynamic BPO sales trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions. Preparing procedures and policies regarding sales techniques. Scheduling and conducting training sessions on various sales related topics to prepare and support new employees. Observing the daily operations...

  • Noida Bpo Jobs

    2 weeks ago


    Delhi, India Right Step Consulting Full time

    **Industry**:BPO / Call Centre / ITES Location: Noid/NCR **Brief Role**: **Customer Support Associate** - Good communication and convincing power - Responsible for resolving queries of the customers. - To provide effective feedback to increase customer satisfaction ratio. - Quick learner and adaptable to work under pressure. - No sales and No target -...