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Systems Support Professional
2 weeks ago
Key Responsibilities include:
- Providing proactive support for multiple enterprise IT tools, including troubleshooting and resolving technical issues in a timely manner
- Collaborating with internal teams to develop and implement strategic solutions for IT tool upgrades, bug fixes, access control, and integrations
- Ensuring effective communication with internal users to resolve issues and maintain uptime of critical applications
- Maintaining accurate documentation of processes and ensuring adherence to established policies and procedures
Requirements for this position include:
- At least 3 years of experience supporting IT systems or SaaS applications
- Strong generalist IT knowledge with excellent analytical and problem-solving skills
The selected candidate will join a dynamic team and have opportunities to grow professionally in a challenging environment with diverse projects and responsibilities.
