Technical Support Professional

4 days ago

Amrāvati, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 12,50,000
Technical Support Specialist Job Description

We are seeking an experienced Technical Support Specialist to join our team and provide support for the Smartstream cash management system.

  • This position involves providing technical support and configuration across multiple systems, including the underlying application, releases, and infrastructure.
  • You will be responsible for troubleshooting and resolving issues, as well as collaborating with cross-functional teams to ensure seamless system operations.
  • The ideal candidate will have experience with vendor applications, specifically Smartstream Cash Management (CMS) version 4, and possess excellent communication skills to interact with various teams.
Mandatory Skills:
  • Experience with Smartstream CMS version 4, Control Process Designer, Smart Schema, and Smartstream Records
  • Excellent communication skills to interact with Unix, database, and application teams
  • Familiarity with Change Requests, attending CAB meetings, and representing on weekend code changes
  • Knowledge of Control M application, jobs creation, administration, alerting, file move, file watchers, JSON, etc.
  • Oracle 19 SQL scripting and Oracle database concepts
  • Linux shell scripting and support
  • Ability to package and manage configuration/code changes into releases, and apply to production
  • JBoss 8 server knowledge, configuration, and support, error log analysis, and WAR file deployment
  • JMS Queue processing and principles
  • Github software management and Automated deployment via CI/CD pipeline
Benefits and Perks:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
Requirements:
  • A motivated and experienced technical professional looking for a new challenge
  • Strong analytical skills with an ability to understand complex workflows
  • Proven ability to organize and prioritize own workload and drive results
  • Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions

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