International Customer Experience Specialist

3 days ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000

We are seeking a highly skilled Customer Service Representative to fill a dynamic role. This position will be responsible for delivering exceptional customer experience through daily interactions via call.

Key Responsibilities:
  • Handle customer issues from start to finish via phone call
  • Engage customers in resolving their concerns and ensure complete satisfaction
  • Build rapport with customers while diagnosing and resolving their problems
  • Provide top-notch service and an excellent customer experience
Requirements:
  • Respond to incoming calls to gather and verify necessary information
  • Solve customer complaints by actively listening and showing empathy and patience
  • Provide accurate information to the customer and maintain precise records
  • Maintain thorough knowledge of systems and processes
  • Achieve assigned Key Performance Indicators (KPIs)

Benefits: This role offers a chance to grow professionally, develop new skills, and work in a fast-paced environment.

What We Offer: A supportive team, opportunities for advancement, and a competitive compensation package make this a great opportunity for the right candidate.

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