Financial Solutions Specialist

2 weeks ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview
The role involves supporting senior team members in managing and maintaining specialized collections. This requires effective communication, negotiation, and problem-solving skills to ensure customers receive suitable financial solutions.

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Key Responsibilities

  • Communicate with customers who are facing financial difficulties and provide empathetic support to resolve their issues.
  • Maintain a positive customer experience by employing the right negotiation techniques and providing tailored financial solutions.
  • Collaborate with a high-performing team to meet and exceed targets while adhering to credit risk mitigation strategies.
  • Identify process improvements and cost-saving opportunities to enhance work efficiency.

What's in it for you

  • Comprehensive training to help you succeed, grow, and make a real impact in your career.
  • Performance-related rewards and recognition for outstanding contributions.
  • A supportive team culture that values diversity, inclusivity, and teamwork.
  • Flexible work arrangements and work-life balance to promote employee well-being.

Requirements and Qualifications

  • Proactive attitude with excellent communication, interpersonal, and problem-solving skills.
  • Experience in providing outstanding customer service and skilled in active listening to address customer concerns.
  • Passion for achieving goals and solving challenges in a dynamic environment.
  • Ability to work in diverse cultures and maintain a professional appearance.
  • Proficiency in Microsoft Office and language proficiency in English and local languages.

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