
Senior Operations Coordinator
1 week ago
Job Title: Project Manager
Responsibilities:- Act as an offshore implementation team representative.
- Trigger environment delivery emails and enable customer access to portals and training apps.
- Coordinate with development and onsite teams to finalize delivery dates.
- Send weekly status updates on deliverables.
- Collect and compile info for third-party integrations during onboarding.
- Propose and implement process improvements and automation ideas.
- Align with team goals and adhere to defined processes, proposing changes as needed.
- Utilize Deriviz for automated workflows.
- Design and tailor forms and letters for customers.
- Plan and execute targeted marketing campaigns.
- Create and maintain a production calendar.
- Upload and manage fee schedules, ensuring accuracy and currency.
- Review and update user lists for accuracy.
- Revise and correct procedure codes to meet standards.
- Develop and refine care notes and medical history templates with healthcare providers.
- Support setup and configuration of care panels, including data input.
Requirements:
- Bachelor's degree.
- Creative and self-motivated with strong problem-solving abilities.
- Excellent written and verbal communication skills.
- Proficiency in productivity tools such as Word and Excel.
- Ability to multitask across various projects.
- Understanding of the US healthcare industry is a plus.
- Empathetic with strong customer and team orientation.
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