Operations Excellence Expert

2 days ago

Thiruvananthapuram, Kerala, India beBeeBusiness Full time ₹ 6,00,000 - ₹ 12,00,000

We are seeking an accomplished Business Operations Professional to drive operational excellence, ensure data accuracy, and provide critical insights. In this pivotal role, you will be instrumental in optimizing workflows, managing pipeline data, and leading marketing initiatives.

  • Pipeline Management:
  • Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness, and consistency
  • Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data
Responsibilities
  1. Pipeline Management: Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness, and consistency
  2. Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data
  3. Marketing Management: Lead and coordinate for marketing initiatives for both functions – Software, Partnerships & alliances
  4. Work on required documentation as well as data base management for campaigns
  5. Reporting & Analysis: Prepare and deliver accurate daily, weekly, and monthly reports without any misses, ensuring timely distribution to relevant stakeholders
  6. Develop and present multi-dimensional performance review templates and views for various functions to key management personnel monthly
  7. Ensure timely preparation and delivery of board decks on a periodic basis
  8. Operational Efficiency & Process Improvement: Identify bottlenecks and inefficiencies in current workflows across all functions.
  9. Design and implement highly effective and streamlined processes to optimize operational efficiency.
  10. Reduce administrative tasks by identifying opportunities for process automation and actively working on their implementation.
Qualifications
  1. 3-4 years of experience in an MIS, Inside Sales Operations, or Sales Operations role
  2. Proficient in data analysis tools (e.g., Excel, SQL, BI tools like Tableau/Power BI)
  3. Strong analytical and problem-solving skills with the ability to translate data into actionable insights
  4. Proven track record of designing and optimizing operational processes
  5. Meticulous attention to detail and a commitment to data accuracy
  6. Excellent written and verbal communication skills with the ability to present complex information clearly to diverse audiences
  7. Demonstrated ability to manage multiple projects simultaneously and deliver on deadlines
  8. Strong interpersonal skills and ability to collaborate effectively with cross-functional teams

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