Service Delivery Manager
2 days ago
Job Title
- Ensuring seamless service delivery to guests requires a highly skilled and dedicated professional.
- Maintaining adequate stocks and supplies is essential for smooth service operations.
- Providing personalized service with a smile is critical in building strong relationships with clients.
- Effective communication skills are necessary for answering the room service phone promptly and maintaining accurate records.
About the Role
We are seeking an experienced and professional executive who can deliver exceptional results in a fast-paced environment.
Responsibilities
The ideal candidate will be responsible for:
1. Service Delivery
• Ensure seamless service delivery to guests
2. Inventory Management
• Maintain adequate stocks and supplies within your station
3. Customer Service
• Provide personalized service with a smile, remembering guest names and preferences
4. Communication
• Answer the room service phone promptly and maintain accurate records
Requirements
To succeed in this role, you will need:
1. Excellent Communication Skills
• Ability to communicate effectively with guests and colleagues
2. Strong Organizational Skills
• Ability to prioritize tasks and manage time effectively
3. Attention to Detail
• Ability to maintain accurate records and ensure attention to detail
We Offer
A competitive salary and benefits package, along with opportunities for career growth and development.
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