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Customer Support Specialist
2 weeks ago
Job Role:
- We are seeking a skilled professional to handle customer calls, provide information, and process orders efficiently.
- The ideal candidate will have strong communication skills and be able to accurately record customer interactions and transactions.
- This role involves working in a fast-paced environment with multiple priorities and deadlines.
- Candidates should be proactive and able to follow up on customer requests to ensure timely resolution.
- Educational background in a related field is an added advantage.
About the Role:
- The successful candidate will work as part of a dynamic team handling manpower agency services, hotel recruitment agencies, customer care executive roles, international voice processes, domestic voice processes, and telecalling and outbound calling.
- Able to demonstrate proficiency in all these areas with relevant experience.
Key Responsibilities:
- Customer Service Representative
- Order Processing
- Record Keeping
- Problem Solving
Requirements:
- Bachelor's Degree or equivalent qualification
- Excellent Communication Skills
- Ability to Work Under Pressure
- Basic Computer Knowledge
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