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Receivables Collector

1 week ago

Mumbai, Maharashtra, India iThink Logistics Full time
About the Job

iThink Logistics is seeking a highly motivated Receivables Collector to join our team. As a Receivables Collector, you will be responsible for collecting outstanding payments from customers, resolving billing discrepancies, and maintaining accurate records.

Key Responsibilities:

  • Patient Communication : Communicate effectively with customers to resolve billing discrepancies, answer queries, and negotiate payment plans.
  • Prompt Payment Collection : Monitor customer accounts and ensure prompt collection of outstanding payments. This involves following up with clients, sending reminders, and taking appropriate action to recover debts.
  • Accurate Record Keeping : Maintain accurate and up-to-date records of customer payments and outstanding balances. This includes documenting financial transactions, updating ledgers, and ensuring data integrity.
  • Resolution of Billing Disputes : Investigate and resolve billing disputes in a fair and timely manner, ensuring customer satisfaction and loyalty.
  • Assistance with Reporting : Assist in generating reports on receivables aging, outstanding balances, and collections status. These reports help track performance, identify trends, and inform business decisions.
  • Support Finance Team : Support the finance team during month-end and year-end closing processes related to accounts receivable. This involves preparing documents, reconciling accounts, and ensuring accurate reporting.
  • Adherence to Company Policies : Adhere to company policies and procedures, including those related to data security, confidentiality, and compliance.