Current jobs related to Service Management - Mumbai, Maharashtra - myGwork

  • Global Shared Services Manager

    3 days ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    We are seeking an experienced Global Shared Services (GSS) Manager to join our team in Mumbai. As a GSS Manager, you will be responsible for managing a headcount of circa 35 employees and overseeing the recruitment process within all workstreams.">Developing job descriptions for all roles within the shared service function.Overseeing the recruitment process,...

  • Global Service Operations Manager

    4 days ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    About the RoleWe are seeking an experienced Global Shared Services (GSS) Manager to join our team in Mumbai. The successful candidate will report into our Global COO based in London and be responsible for managing a headcount of circa 35 employees.Key ResponsibilitiesDevelop job descriptions for all roles within the shared service function.Oversee...

  • Manager - US Taxation - Financial Services Tax Practice

    4 days ago

    Mumbai, Maharashtra, India Consultancy Service Full time

    Profile - Manager US Taxation (Partnership - Financial Services)Location- Mumbai,IndiaSalary- 2800000 - 3500000Experience- 7 - 15 YearsTax Manager :- We look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the...

  • Global Shared Services Manager

    19 hours ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    About Air Charter Service">We are a global aviation, travel and logistics business operating in over 30 countries across the world. Our company is committed to delivering exceptional service to our customers while maintaining a strong focus on quality, safety, and efficiency.

  • Financial Services Manager

    19 hours ago

    Mumbai, Maharashtra, India Cedar Management Consulting International Full time

    Cedar Management Consulting International is a global boutique management and technology consulting firm with offices globally. Our teams have been assisting clients in areas of strategy, process, strategic human capital, and business technology across industries, with a strong focus on the financial services sector.We are looking for an Engagement Manager...

  • Shared Services Leader

    2 weeks ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    **About Us**Air Charter Service is a global aviation, travel, and logistics business operating in over 30 countries worldwide.We are opening our first shared service function in Mumbai and are looking for an experienced Shared Services Leader to join our team.The Shared Services Leader will be responsible for developing job descriptions, overseeing...

  • Global Shared Services

    2 weeks ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    Job DescriptionCompany DescriptionThe Mountfitchet Group is a global aviation, travel and logistics business operating in over 30 countries across the world.In June 2025, we are opening our first shared service function based in Mumbai and we have an exciting opportunity for an experienced Global Shared Services (GSS) Manager to be part of itJob...

  • Shared Service Operations Lead

    2 days ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    Job SummaryWe are seeking an experienced Global Shared Services (GSS) Manager to join our team in Mumbai. As a GSS Manager, you will be responsible for managing a headcount of circa 35 employees and overseeing the recruitment process within all workstreams.Key ResponsibilitiesDeveloping job descriptions for all roles within the shared service...

  • Aviation Shared Services Director

    2 days ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    Job DescriptionWe are looking to recruit a manager who will report into our Global COO based in London. The successful candidate will be at the start of this journey with us and will ultimately manage a headcount of circa 35 employees.DutiesDeveloping job descriptions for all roles within the shared service function.Overseeing the recruitment process,...

  • Financial Services Expert

    2 weeks ago

    Mumbai, Maharashtra, India Emkay Wealth Management Full time

    Job OverviewWe are seeking a skilled Financial Services Expert to join our team at Emkay Wealth Management. This is a challenging and rewarding role that requires expertise in financial planning, portfolio management, and customer service.

  • Regulatory Testing Manager, Investment Services

    4 days ago

    Mumbai, Maharashtra, India Ares Wealth Management Solutions Full time

    Job Description: Regulatory Testing ManagerPerform and oversee ongoing compliance testing in all compliance areas, including inside information and safeguarding of material non-public information, code of ethics, code of conduct, conflicts of interest, marketing, and advertising.Conduct electronic surveillance and review supporting documentation to prepare...

  • Shared Services Business Leader

    4 days ago

    Mumbai, Maharashtra, India Air Charter Service Full time

    About UsAir Charter Service is a global aviation, travel, and logistics business operating in over 30 countries worldwide. We have an exciting opportunity for an experienced GSS Manager to join our team in Mumbai.Job OverviewWe are looking for a manager who will be at the start of this journey with us and ultimately manage a headcount of circa 35 employees....

  • Customer Service Management Coordinator

    4 days ago

    Navi Mumbai, Maharashtra, India Resource Management Group Plus Private Limited Full time

    Job Summary">We are seeking an experienced professional to join our team as a Customer Service Management Coordinator. The successful candidate will be responsible for managing our import operations and ensuring seamless communication with customers.">Key Responsibilities">">Manage customer inquiries and resolve issues efficiently.">Collaborate with internal...

  • Portfolio Management Services Specialist

    4 days ago

    Mumbai, Maharashtra, India SKS Enterpprises - Human Resource Planning and Management Full time

    About the RoleWe are seeking a highly skilled Portfolio Management Services (PMS) Operations Specialist to join our team at SKS Enterprises. As a key member of our operations team, you will be responsible for facilitating client onboarding, compliance reporting, and day-to-day operations.

  • Financial Services Expert

    2 weeks ago

    Mumbai, Maharashtra, India Ananta Resource Management Full time

    Ananta Resource Management is seeking a highly skilled Financial Services Expert to join our team. As a key member of our financial services division, you will be responsible for providing expert advice on financial services, including statutory audit, banking, and financial regulations.Responsibilities:Provide expert advice on financial services, including...

  • Service Manager

    3 weeks ago

    Mumbai, Maharashtra, India 3 COLON 33 TECHNOLOGIES PRIVATE LIMITED Full time

    As a Service Manager - HR & Finance, you will be responsible for ensuring the efficient and effective delivery of DTX services. You will collaborate closely with Service Owners, Process Owners, external partners, and internal stakeholders to maintain and optimize IT Service Management processes. Roles and Responsibilities : - Oversee day-to-day service...

  • Service Manager

    4 weeks ago

    Mumbai, Maharashtra, India 3 COLON 33 TECHNOLOGIES PRIVATE LIMITED Full time

    As a Service Manager - HR & Finance, you will be responsible for ensuring the efficient and effective delivery of DTX services. You will collaborate closely with Service Owners, Process Owners, external partners, and internal stakeholders to maintain and optimize IT Service Management processes.Roles and Responsibilities :- Oversee day-to-day service...

  • Service Manager

    4 days ago

    Mumbai, Maharashtra, India 3 COLON 33 TECHNOLOGIES PRIVATE LIMITED Full time

    As a Service Manager - HR & Finance, you will be responsible for ensuring the efficient and effective delivery of DTX services. You will collaborate closely with Service Owners, Process Owners, external partners, and internal stakeholders to maintain and optimize IT Service Management processes.Roles and Responsibilities :- Oversee day-to-day service...

  • Service Manager

    3 weeks ago

    Mumbai, Maharashtra, India ElementSkill Full time

    We are looking for a Service Manager - Web & eCommerce who will be responsible for managing and optimizing web and eCommerce services. The role involves ensuring availability, performance, scalability, and security while driving continuous service improvements. The ideal candidate should have a strong background in IT Service Management (ITSM), eCommerce...

  • Financial Services Consultant

    3 days ago

    Mumbai, Maharashtra, India Ananta Resource Management Full time

    Ananta Resource Management is a leading provider of professional services, including auditing and taxation. We are seeking an experienced Financial Services Consultant to join our team.Job RequirementsThe ideal candidate will have:Expertise in Statutory Audits of Companies and BanksDomain knowledge of GSTStrong analytical and strategic planning...

Service Management

1 month ago

Mumbai, Maharashtra, India myGwork Full time
This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join us at Kyndryl as a Service Planner and play a pivotal role in redefining the art of service delivery. In this role, you'll be the architect of exceptional service experiences, encompassing technical domains specified in our customer contracts - seamlessly bridging our customers' needs with Kyndryl's standard best practices. Your role extends beyond the ordinary as you take the lead in guiding and mentoring our dedicated account teams. You'll empower them with the knowledge of best practices, from the initial survey stage through engagement, transition, and steady-state operations, ensuring that Kyndryl's standards are demonstrated in every aspect of our service delivery. Picture yourself as the orchestrator of a global symphony, coordinating our customers' unique needs with the standardized service offerings provided by Kyndryl across the world. You'll be able to harmonize these elements efficiently, identifying opportunities for enhancement and swiftly resolving any shortages through meticulous scheduling. It's a complex ballet, but you'll excel at it - even in the face of major critical situations. You will work closely with Delivery Project Executives and account teams to determine resource allocation, select the right tools, define procedures, and establish security, privacy, and quality policies. Your expertise will be critical in evaluating risks and setting delivery times and conditions across a spectrum of scenarios, including major critical situation management. Together, you'll define Service Level Agreements (SLAs) and penalties, ensuring our commitment to excellence. The heart of your role lies in collaboration, where you'll bridge the gap between support teams and customers, facilitating project and problem resolution. Your focus on technology and the application of your expertise in specific fields will be instrumental in sizing the right number of resources to fulfill the commitments made in our signed contracts. As a Service Planner your expertise extends to the validation of Service Delivery Plans, where you'll oversee parts planning, education, and service documentation, ensuring that all support kits are prepared. In addition, you'll be the collector of regional and geographic needs, including national language-specific requests, ensuring our services cater to the most granular requirements. If you're ready to embrace an opportunity that allows you to shape the future of service planning - Kyndryl is the place to be. Join us in delivering exceptional customer service, and together, we'll set new standards of excellence in service planning and execution. Your Future at Kyndryl We have opportunities that you won't find anywhere else, including hands-on experience and learning opportunities. Whether you want to broaden your knowledge base or narrow your scope and in a specific sector, you can find your opportunity here. Who You Are Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience
•3+ years of experience in a Customer Service/Support environment
•Previous experience in a service planning, product management, or a related role especially in a global context
•Proven ability to develop long-term service strategies that align with business objectives Preferred Skills and Experience
•Bachelor's degree in business, finance, or a related technical field
•Six Sigma, PMP, and/or other relative certifications
•Knowledge of financial modeling and analysis Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.