Product Development Specialist
6 days ago
Join YO HR CONSULTANCY as a Product Development Engineer and contribute to the development and implementation of product improvements for existing and prerelease products. As a key member of our remote systems engineers team, you will travel to customer sites for support and engagement.
Key Responsibilities:- Participate in the development and implementation of product improvements for existing and prerelease products to provide maximum value to the customer.
- Perform product diagnosis and problem resolution on high-level escalations and interface with applications software and other engineering to verify the hardware & software problems have been resolved.
- Support projects to standardize findings from high-level field escalations to prevent repeat occurrences.
- Work with customers to better understand use cases and work with the development team in HQ to shape product improvements.
- Focus on projects related to new product introduction such as characterization alpha testing beta testing and pilot tools in the ramp phase as required.
- Generate best-known method documents and design notes and work with the product support team to transfer product knowledge to tech support and field service teams.
- Generate escalations and standardization reports for internal and customer review.
- Bachelor's in Engineering (preferably in the field of Physics Electrical Mechanical or Material Science).
- Minimum of 5 years of related experience.
- Preferred (not mandatory) work experience in the semiconductor processing or equipment industry.
- Excellent communication organizational analytical leadership and interpersonal skills.
- Self-driven and a strong team player.
- Good hands-on ability with demonstrated success on hardware-related projects.
- Up to 80% of worldwide traveling would be required.
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Product Development Specialist
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