
Project Services Coordinator
5 days ago
Job Description:
Key Role: Service Delivery Specialist
Job Summary:
As a Service Delivery Specialist, you will play a key role in supporting the delivery of programs, projects, or managed services. Your responsibility will be to coordinate projects through contract management and shared service coordination. You will be responsible for developing and maintaining relationships with key stakeholders and sponsors, ensuring high levels of commitment, and enabling the strategic agenda.
Responsibilities:
- Act as a Subject Matter Expert (SME), collaborating with and managing the team to ensure optimal performance.
- Responsible for team decisions and ensuring alignment with business objectives.
- Engage with multiple teams and contribute to key decisions, ensuring smooth execution.
- Provide solutions to problems for your immediate team and across multiple teams.
- Coordinate projects through contract management and shared service coordination.
- Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda.
- Manage and support the delivery of programs, projects, or managed services.
- Ensure effective communication and coordination between various teams.
Required Skills and Qualifications:
- Proficiency in Service Integration and Management (SIAM).
- Experience with Infrastructure Service Management.
- Strong understanding of service management principles and practices.
- Experience in coordinating and managing projects.
- Excellent communication and interpersonal skills.
- Ability to develop and maintain relationships with key stakeholders.
- Knowledge of contract management and shared service coordination.
- Experience in delivering programs, projects, or managed services.
Additional Information:
- The candidate should have a minimum of 5 years of experience in Service Integration and Management (SIAM).
- A graduate or above education is required.
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