Help Desk Associate

6 days ago

Salem, Tamil Nadu, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 25,00,000

Job Opportunity:

We are seeking a highly skilled and motivated Help Desk Associate to join our team.

About the Role:

The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess experience in customer service or pre-sales.

Key Responsibilities:

  • Actively engage with prospective customers to generate leads and assess their interest and fit for our courses.
  • Establish and maintain meaningful relationships with prospective customers by offering valuable information on course details, benefits, and career opportunities.
  • Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.

Requirements:

  • 0.5–3 years of experience in customer service or pre-sales
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Languages: Kannada & English

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