Help Desk Expert

1 week ago


Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Service Representative Opportunity

Dedicated and skilled professionals are required to deliver exceptional customer service and drive sales growth. As the frontline representative, you will handle customer inquiries, troubleshoot technical issues, and collaborate with internal teams to escalate leads.

Key Responsibilities:

  • Provide outstanding customer support via phone, email, or chat
  • Diagnose and resolve network-related issues associated with Dabba devices and backhauls
  • Guide customers on device activation procedures and interact with local cable operators for deployment
  • Respond to sales inquiries and communicate sales processes clearly
  • Cross-functional collaboration and reporting to track customer issues and feedback

Required Skills and Qualifications:

  • Experience in ISP or networking-related customer support
  • Strong communication skills and adaptability
  • Positive attitude and ability to thrive in a fast-paced environment
  • Flexible availability for a 6-day work week

This role demands technical fluency, strong interpersonal skills, and the ability to work effectively in a dynamic environment.


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