Benefits Administrator

3 days ago


Ajmer, Rajasthan, India beBeeBenefitsAdministrator Full time ₹ 50,00,000 - ₹ 80,00,000
Job Title: Benefits Administrator

We are seeking a skilled Benefits Administrator to support the end-to-end administration of our employee benefits programs. This role is responsible for benefits operations, vendor and employee communications, processing invoices/payments, compliance reporting, and systems management (HRIS & vendor portals).

About the Role

This is a key individual contributor position that will manage renewals, enrollments, payroll elements, and vendor integrations; oversee reconciliations, invoicing, and open enrollment; and ensure compliance with US (ACA, COBRA, ERISA, HIPAA) and Canadian provincial benefits requirements.

The ideal candidate brings 4–8 years of experience in US/Canada benefits operations, strong HRIS expertise (Dayforce preferred), and proven skills in compliance, issue resolution, and stakeholder management. If you are detail-oriented, collaborative, and passionate about benefits administration, we'd love to hear from you.

Key Responsibilities
  • Benefits Administration: Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
  • Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.
  • Vendor & Employee Communications: Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting.
  • Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
  • Maintain and update vendor site access and contact information.
  • System Operations: Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.
  • Financial Operations: Validate and process vendor invoices.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
  • Compliance & Reporting: Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.
  • Review and update standard operating procedures (SOPs) to align with compliance and business needs.
  • Issue Resolution: Proactively identify and resolve recurring issues (e.g., Prudential file errors, COBRA access challenges, two-step verification).
  • Partner with US & Canada HR/Total Rewards teams for escalations and policy clarifications.
Qualifications
  • Bachelor's degree in HR, Business, or related discipline.
  • 4–7 years of experience in end-to-end benefits operations with strong exposure to US and Canadian benefits.
  • Hands-on experience with HRIS & benefits platforms.
  • Knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Excellent communication and stakeholder management skills for working with vendors, employees, and internal People partners.

Work Hours: 4 PM IST to 1 AM IST

At [Company Name], we believe in creating an inclusive workplace where everyone feels valued and respected. We are committed to fostering a diverse team that reflects the communities we serve.



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