Excellent Communication and Problem-Solving Skills Required

1 week ago


Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 48,00,000 - ₹ 72,00,000
Customer Service Expert

We're seeking an experienced Customer Service Expert to provide top-notch customer support.

Key Responsibilities:
  • Effectively resolve customer queries and concerns in a timely and professional manner.
  • Accurately maintain records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex customer issues that require escalation.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

The ideal candidate is a skilled communicator, flexible in shifts, and able to thrive in a fast-paced environment. We value individuals who are passionate about delivering exceptional customer experiences.



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