Cloud Infrastructure Specialist

5 days ago

Pune, Maharashtra, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 28,00,000

About This Role

This is a challenging position for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network security events escalated from NOC engineers.

Key Responsibilities:

  • Manage cloud and on-premises network architectures including hybrid cloud environments
  • Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands-on experience with cloud VPCs, VNets, NSGs gateways
  • Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols
  • Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities
  • Assist in planning and executing infrastructure changes following ITIL change management processes
  • Participate in infra-audits, ensure compliance with standards, security policies, and best practices
  • Analyze network and infrastructure performance, identifying potential areas for optimization
  • Support major incident management (P1-P2), on-call support and post-incident reviews
  • Implement corrective actions for recurring issues and document lessons learned
  • Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis
  • Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies
  • Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability
  • Coordinate with vendors for support requests, hardware replacements, and technical escalations
  • Support escalations, collaborate with vendors and third-party service providers
  • Support service reviews preparation for weekly, monthly and quarterly business reviews with clients
  • Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members
  • Support training initiatives to upskill team members on network and infrastructure technologies
  • Foster a collaborative team environment, encouraging continuous improvement and professional development

Requirements:

  • Bachelor's degree in Computer Science/IT/Electronics Engineering or equivalent
  • Minimum of 2-5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment
  • Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL
  • Strong hands-on experience with various devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa

Preferred Qualifications:

  • Excellent verbal and written communication skills
  • Strong interpersonal and presentation skills
  • Ability to work in a job that involves 24/7 operations
  • Capacity to work with minimal supervision

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