
Hospitality Professional
2 weeks ago
Job Overview:
We are seeking a highly skilled Hospitality Professional to join our team. As a key member of our staff, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience.
Key Responsibilities:
- Inspect and maintain staff grooming and attire to ensure a professional appearance
- Communicate effectively with guests, employees, and departments to meet guest needs and resolve any issues
- Monitor dining rooms for seating availability, service quality, safety, and guest satisfaction
- Complete work orders, inventories, and stock requisitions in a timely and efficient manner
- Collaborate with management to hire, train, schedule, evaluate, counsel, discipline, and motivate employees
- Develop and maintain positive working relationships and support team goals to achieve exceptional results
- Follow company policies and procedures to ensure compliance and minimize risks
- Welcome and acknowledge guests, anticipate and address their needs, and thank them with genuine appreciation
Required Skills and Qualifications:
- High school diploma or equivalent required; higher education preferred
- At least 2 years of related work experience and 2 years of supervisory experience
- Ability to stand, sit, or walk for extended periods, move objects weighing up to 50 pounds, grasp and manipulate objects requiring fine motor skills
- Ability to move through narrow spaces, up and down stairs, and reach overhead and below the knees
About Us:
We value diversity and promote inclusion, fostering an environment where our associates' unique backgrounds are valued and celebrated.
We aim to provide exceptional experiences for our guests by helping them discover and uncover the unexpected.
We invite talented individuals to join our global portfolio of brands and become part of a dynamic team.
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