Customer Service Representative

3 weeks ago


Khopoli, Maharashtra, India Accor Full time

Job Description

Key Responsibilities:

Guest Experience

  • Provide exceptional customer service by responding to queries and resolving issues in a timely and efficient manner.
  • Ensure seamless communication with guests, addressing their complaints, requests, or inquiries regarding food and services.
  • Collaborate with hotel departments to ensure maximum cooperation, productivity, morale, and guest satisfaction.

Operational Efficiency

  • Optimize resource utilization and educate the team on cost-effective practices.
  • Set up operating equipment, inspect linen and condiments, and ensure a clean and organized environment.
  • Familiarize yourself with menu offerings and ensure accurate ordering and serving.
  • Clear and reset tables, maintain a clean and safe environment, and report any equipment malfunctions or emergencies.

Teamwork and Safety

  • Assist the Food and Beverage Team Leader in guest ordering, advising on specials, and maintaining a positive guest experience.
  • Ensure familiarity with property layout, fire exits, and elevator locations.
  • Report any suspicious activity or equipment malfunctions to the Food and Beverage Team Leader.


  • Khopoli, Maharashtra, India Accor Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Accor. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Provide proficient and professional Food & Beverage service to guests by meeting and...


  • Khopoli, Maharashtra, India Accor Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our Front Office team at Accor. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and tidy work environment.Key...


  • Khopoli, Maharashtra, India Accor Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative-Food and Beverage Specialist to join our team at Accor. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Respond to...


  • Khopoli, Maharashtra, India HOSPITAL STAFF RECRUITMENT SERVICES Full time

    Job OverviewHospital Staff Recruitment Services is seeking a skilled Food Service Representative to provide exceptional customer experiences in our food and beverage service area. As a key member of our team, you will be responsible for delivering high-quality food and beverages to our customers in a timely and efficient manner.ResponsibilitiesPrepare and...


  • Khopoli, Maharashtra, India Accor Full time

    Job DescriptionKey Responsibilities:Customer ServiceProvide exceptional customer service by responding to queries and resolving issues in a timely and efficient manner.Ensure customer satisfaction by attending to guest complaints, requests, or inquiries regarding food and services.Establish and maintain seamless coordination and cooperation with all...


  • Khopoli, Maharashtra, India SS Consultancy Services Full time

    Sales RepresentativeAt SS Consultancy Services, we are seeking a highly skilled Sales Representative to join our team. The ideal candidate will have excellent communication and negotiation skills, as well as a strong understanding of sales strategies and customer needs. Key responsibilities include building and maintaining strong relationships with clients,...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Front Office RepresentativeWe are seeking a highly skilled and customer-focused Front Office Representative to join our team at Accor Hotel. As a Front Office Representative, you will be the first point of contact for our guests and will be responsible for ensuring they have a memorable experience with us.Key Responsibilities:Provide exceptional service to...

  • Sales Representative

    3 weeks ago


    Khopoli, Maharashtra, India Accor Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at Accor. As a Sales Representative, you will be responsible for developing and maintaining relationships with clients, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesDevelop and execute sales strategies to achieve...


  • Khopoli, Maharashtra, India Accor Full time

    Role Summary:GSA Front Office is a key position at Accor that requires a high level of customer service and communication skills. As a Front Office Representative, you will be responsible for creating a memorable experience for our guests from the moment they arrive to their departure.Key Responsibilities:Greet and check-in guests while providing exceptional...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Prime Function:Deliver exceptional food and beverage service to guests by meeting and exceeding their expectations.Welcome guests with a warm and professional greeting.Brought any matters affecting the hotel's interests to the attention of management.Key Responsibilities:People ManagementRespond to customer queries and resolve issues in a timely and...


  • Khopoli, Maharashtra, India Accor Full time

    Why work for Accor?GSA-Front OfficeAs a Front Office Representative, you will take care of guests from arrival to departure, ensuring a memorable experience.Key responsibilities include:Greet, check-in, and respond to requests while providing exceptional serviceTake initiative to add a personalized experiencePromote hotel facilities and enhance guest stays...


  • Khopoli, Maharashtra, India Accor Full time

    Why work for Accor?GSA-Front OfficeAs a Front Office representative, you will take care of guests from arrival to departure, ensuring a memorable experience.Key Responsibilities:Greet, check-in, and respond to requests while providing exceptional service.Take initiative to add a personalized experience for guests.Promote hotel facilities and enhance guest...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Front Office Role OverviewGSA Front Office is a critical department that sets the tone for a guest's stay. As a Front Office representative, you will be responsible for ensuring a seamless and memorable experience for our guests.Key Responsibilities:Guest Greeting and Check-in: Welcome guests, respond to requests, and settle accounts while providing...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Front Office Associate Role:Greet and welcome guests to our hotel, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Respond to guest requests and settle accounts in a timely and professional manner.Pose innovative ideas to add a personalized touch to our guests' stay.Effectively promote our hotel facilities and services...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Role OverviewWe are seeking a highly skilled and enthusiastic GSA Front Office representative to join our team at Accor Hotel.Main ResponsibilitiesGreet and check in guests while providing exceptional service and ensuring their stay is memorable.Take initiative to add a personalized experience for our guests by anticipating their needs.Promote hotel...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused GSA Front Office Representative to join our team at AccorHotel. As a key member of our Front Office Department, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key ResponsibilitiesProvide warm and welcoming greetings to guests, responding to their...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Job DescriptionCompany OverviewAccorHotel is a leading hospitality company that values excellence in customer service and operational efficiency.SalaryThe estimated salary for this position is $55,000 - $65,000 per year, depending on location and experience.Job DescriptionWe are seeking a skilled Front Desk Customer Service Manager to join our team. As a key...


  • Khopoli, Maharashtra, India AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and organized Sales and Business Development Representative to join our team at AccorHotel. As a Sales and Business Development Representative, you will be responsible for maintaining complete knowledge of hotel features, services, and hours of operation. You will also be responsible for answering incoming phone...


  • Khopoli, Maharashtra, India HOSPITAL STAFF RECRUITMENT SERVICES Full time

    Job OverviewHospital Staff Recruitment Services is seeking a skilled and dedicated individual to fill the role of Food and Beverage Service Associate. This is a full-time position that requires a strong understanding of food preparation techniques and excellent customer service skills.Key Qualifications10th pass and aboveBasic understanding of food...


  • Khopoli, Maharashtra, India Accor Full time

    Why work for Accor?At Accor, we're passionate about delivering exceptional experiences to our guests. As a GSA Front Office, you'll play a vital role in making this happen.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a seamless check-in and check-out experience.Take initiative to add a personal touch to each guest's stay,...