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4 days ago
We are seeking an experienced Chief IT Officer to oversee the management and maintenance of our company's computer hardware, CCTV systems, networking infrastructure, and basic IT support.
Main Responsibilities:- Computer Hardware and Peripheral Support: Install, configure, and maintain desktops, laptops, printers, and other IT peripherals. Diagnose and troubleshoot hardware issues, including RAM, HDD, SSD, power supply, motherboards, etc. Ensure timely hardware upgrades and maintenance.
- CCTV and Surveillance Systems: Install, configure, and monitor CCTV cameras, IP and Analog. Manage DVRs, NVRs, and ensure proper data storage and retrieval. Perform regular checks to ensure all cameras are operational. Coordinate with vendors for CCTV maintenance or expansion projects.
- Network Infrastructure Support: Basic configuration and maintenance of routers, switches, LAN, WAN. Assist in setting up wired and wireless networks. Monitor network connectivity and resolve connectivity issues. Ensure cabling is properly installed and labeled.
- IT Support and Helpdesk: Provide first-level technical support to employees on-site and remote. Manage and respond to IT support tickets within SLA timelines. Maintain inventory of IT assets and hardware.
- System and Software Management: Assist in software installation, updates, and patch management. Support antivirus, email clients, office applications, and other enterprise tools. Perform routine system checks and backups where applicable.
- Documentation and Reporting: Maintain records of hardware assets, warranties, and service histories. Prepare and submit regular reports on system status, incidents, and improvements.
To be successful as a Chief IT Officer, you should possess a strong understanding of computer hardware, Windows OS, and basic networking principles. Experience with CCTV installation and maintenance is also highly desirable. Additionally, you should have good troubleshooting, problem-solving, and communication skills, as well as the ability to work independently and as part of a team.
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