
Reservations and Hospitality Services Coordinator
3 days ago
We are seeking a motivated individual to fill the role of Reservations and Sales Associate. This position offers an exceptional opportunity to contribute to a hospitality brand known for delivering bespoke experiences in the Himalayas.
Key Responsibilities:- Manage guest inquiries and reservation requests to ensure seamless and personalized booking experiences.
- Drive room sales and promote luxury camping packages to maximize occupancy and revenue.
- Handle modifications, cancellations, and special requests in line with company standards.
- Collaborate closely with front office and operations teams to offer holistic guest experiences.
- Maintain accurate reservation and sales records and stay up-to-date on all offerings.
- Lead the reservation and sales team serving bookings for other hotels.
- Analyze sales data to promote new strategies and stay ahead of competition.
- Train, mentor, and supervise team members to foster growth and consistent service excellence.
- Bachelor's degree or equivalent experience in hospitality, tourism, or business preferred.
- 1-2 years' experience in sales, reservations, or hospitality operations.
- Leadership, communication, and multitasking abilities essential.
- Flexibility to work varied hours required.
We offer a warm, inclusive work environment dedicated to exceptional guest service and hospitality.
Benefits:
- A dynamic work environment that fosters personal and professional growth.
- The opportunity to develop skills in hospitality operations and management.
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