Global KYC Specialist

The Global KYC Knowledge Manager plays a pivotal role in ensuring compliance with regulatory requirements and internal policies related to Know Your Customer (KYC) processes.

The KM will provide expert guidance and support to the team, ensuring that all KYC activities are conducted efficiently and effectively, in line with the bank's standards and regulatory expectations.

We seek an experienced Knowledge Manager for Singapore KYC to join our organization.

The KM will provide deep expertise on Singapore regulatory requirements related to Know Your Customer (KYC), Anti-Money Laundering (AML), and Customer Due Diligence (CDD).

The role involves guiding the team on complex cases, ensuring compliance with MAS regulations, and supporting stakeholders across onshore and offshore locations.

Key Responsibilities:

• Provide expert advice on KYC-related matters, including regulatory changes and best practices.
• Provide advisory support on high-risk and complex client KYC review cases.
• Responsible for collating feedback for monthly QA reports from various stakeholders, discussing with KYC makers/checkers, and seeking support from relevant stakeholders before presenting the final feedback to QA. Conduct RCA from the QA & QC reports to identify error trends and knowledge gaps.
• Support the implementation of global financial crime program requirements as they relate to KYC.
• Ensure compliance with regulatory requirements and industry best practices.
• Oversee necessary escalations to relevant stakeholders. Serve as the primary contact for the KYC team in query resolution.
• Identify opportunities for process enhancements and implement changes to improve efficiency and effectiveness.
• Partner with onshore and offshore teams to drive consistent interpretation and application of KYC requirements.
• Collaborate with regional KYC teams to ensure consistency in processes and procedures.
• Conduct training and knowledge-sharing sessions for team members to enhance their understanding of KYC processes and regulatory requirements.
• Develop training materials and resources to support ongoing education.
• Act as a liaison between the KYC team and other departments, providing updates and insights on KYC activities.
• Engage with external stakeholders, including regulators and auditors, as required.
• Proactively identify potential risks and provide recommendations to mitigate identified risks.
• Ensure that KYC processes are aligned with the bank's risk management framework.
• Actively monitor regulatory changes in Singapore and advise stakeholders on implications.
• Assist, track, monitor, and ensure all action points part of audit/compliance testing are completed on time, and no open items go into overdue.
• Design and build KYC training (refresher and new joiner) programs and frameworks within KYC.
• Actively ensure the SG KYC ecosystem is robust and all processes are governed by appropriate control processes.

• Bachelor's degree in finance, Business Administration, or a related field.
• Excellent understanding of KYC, financial regulatory environment, and AML risk implications.
• 5-9 years of experience in KYC process and Anti-Money Laundering with proficiency in various entity types.
• 3+ years of team handling experience in delivering KYC Due Diligence for global banks with a primary focus on Singapore risk-based approach preferred.
• Solid knowledge of financial regulatory requirements.
• Ability to interpret complex changes in regulatory guidelines and assess impact.
• Excellent verbal and written communication skills, especially in writing risk assessments, good organizational, and inter-personal skills.
• Ability to handle crisis situations and take appropriate/timely decisions.
• Ability to work well under pressure with a high degree of accuracy.
• Good understanding of MS office and proven skills on banking platforms.
• Self-driven individual.
• Strong knowledge of MAS regulations and global KYC standards.

This position offers a unique opportunity to develop expertise in a critical area of banking regulation, working closely with colleagues across the globe.

Applicants should have a strong background in financial regulation and excellent analytical skills.

A competitive salary package and career development opportunities are offered to successful candidates.

If you have the required qualifications and experience, please submit your CV and cover letter to us.

We look forward to receiving your application.