Contact Center Support Specialist

Job Title: Genesys Cloud Contact Center EngineerThe Genesys Cloud Contact Center Engineer is responsible for designing, implementing and maintaining the Genesys Cloud Contact Center platform. This role involves working closely with stakeholders to ensure the contact center infrastructure meets desired business outcomes.Key Responsibilities:Design and...

Cisco UCCE and CUCM EngineerHighly skilled professionals with expertise in contact center deployments, IVR scripting, Cisco Cube configuration, and integrations are sought after for this position. The ideal candidate will be responsible for designing, deploying, and supporting complex contact center solutions. This includes advanced skills in call flow...

Job Description:">">Analyze business requirements and design robust Cisco UCCE and CVP architectures that support scalable, resilient, and high-performing contact center solutions.">Create detailed design documents, high-level and low-level diagrams, and integration plans.">">Required Skills and Qualifications:">">Design Architecture: Strong understanding of...

Job Title: Guidewire Policy Center SpecialistWe are seeking a skilled specialist to configure, develop, and maintain the Guidewire Policy Center application.This full-time role will involve working closely with stakeholders to deliver high-quality solutions that meet business requirements.The ideal candidate will have experience with Guidewire Policy Center...

Job Title: Claim Center Configuration SpecialistOncorre has partnered with a leading Fortune 500 company to deliver cutting-edge engineering solutions.About the Role:This opportunity seeks an experienced professional to join our team of consultants. The ideal candidate will possess overall experience not exceeding six years and have a strong background in...

Job Title: IT Support SpecialistAt our organization, we are seeking a skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support and services to our employees.Key Responsibilities:Logging IT issues through various channels, including phone, email, chat, and web portal.Resolving...

Customer Service Representative Job DescriptionJob Title: Customer Service RepresentativeOverviewWe are seeking a skilled and experienced customer service representative to handle inbound calls from existing customers. The ideal candidate will be fluent in English and possess strong communication skills.ResponsibilitiesHandle inbound customer calls...

Education Program Support SpecialistWe are seeking an experienced professional to support the implementation of our education programs.Main Responsibilities:Develop and execute strategies for optimizing school infrastructure and facilities, including toilets, libraries, computer labs, science labs, and classrooms.Activate critical processes in schools, such...

As a Technical Support Specialist, you will be the primary point of contact for customers experiencing technical issues. Your key responsibility will be to interact with customers via phone, email, and chat services to resolve support incidents efficiently.Key Responsibilities:Resolve customer support incidents within designated service level...

Job OpportunityThe position of Technical Support Specialist will involve acting as the first point of contact for IT support, ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.