
Operational Excellence Leader
18 hours ago
The Corporate Bank Controls Team Lead is accountable for running a new team responsible for the operational execution of several controls within Corporate Bank. This team will have a techno-functional skillset, enabling both business relevance and technical troubleshooting capabilities.
Your Key Responsibilities:
Oversight of the operational activities of a growing team driving the operational execution of the activities required to maintain operating effectiveness of all controls within the remit of the team.
Providing leadership, inspiration, and motivation to deliver significant operational improvements and risk awareness, ensuring adherence to the operating effectiveness requirements.
Influence beyond your core team to ensure alignment of activities required to either streamline the operating controls or resolve issues affecting adherence to the controls.
Transforming culture and mindset of teams to seek technical advancement in solutions to reduce manual efforts and activities required to operate the controls.
BUILDING PARTNERSHIP ACROSS STAKEHOLDER COMMUNITY, RECOGNISING THEIR NEEDS AND BUILDING TRUST AND TRANSPARENCY IN THE CONTROLS ENVIRONMENT.
Building the MIS and governance required at scale to ensure full transparency of the operating effectiveness of the controls, risk identification and improvements backlogs.
Key Skills and Qualifications:
Experience in managing a large, global, and culturally diverse team, experienced in budget management and people development building a learning culture across every member of the team.
Solid experience in an operational role either within a Technical or Business area capability within Financial Services ideally associated with Payment processing.
Be organised and recognise the value of systems and processes within which the team can operate while always focusing on the outcome that those systems and processes are in place to achieve.
Well versed in Stakeholder management and an ability to influence beyond your direct scope to achieve desired outcomes.
Able to build a vision and the subsequent planning, influence and alignment required to achieve it. Understand and converse in both technical language and business process alongside an ability to translate information for non-technical consumers in simple and clear communications.
How We Will Support You:
Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
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