Guest Services Coordinator For Malls

3 weeks ago


Mumbai, Maharashtra, India konrad integrated Full time

About the Role:

We are seeking a highly skilled Guest Services Coordinator to join our team at Konrad Integrated. As a Guest Services Coordinator, you will be responsible for delivering exceptional customer experiences to our guests.

Key Responsibilities:

  • Welcome and greet guests during check-in and check-out
  • Allocate time and resources efficiently to deliver results under changing environments
  • Respond to change by adapting behavior and eagerness to learn new skills
  • Stay conversant with information regarding the mall, brands, and activities happening within the mall
  • Approach customer interactions with a professional demeanor
  • Address guest complaints and concerns promptly
  • Maintain a clean and organized environment, including restrooms and floors
  • Provide support to other functions as needed
  • Adhere to rules, regulations, and policies set by management
  • Analyze customer feedback and preferences

Contact Information:

Please note that we do not accept applications via email or phone. We look forward to reviewing your application.



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