Guest Services Coordinator For Malls
3 weeks ago
About the Role:
We are seeking a highly skilled Guest Services Coordinator to join our team at Konrad Integrated. As a Guest Services Coordinator, you will be responsible for delivering exceptional customer experiences to our guests.
Key Responsibilities:
- Welcome and greet guests during check-in and check-out
- Allocate time and resources efficiently to deliver results under changing environments
- Respond to change by adapting behavior and eagerness to learn new skills
- Stay conversant with information regarding the mall, brands, and activities happening within the mall
- Approach customer interactions with a professional demeanor
- Address guest complaints and concerns promptly
- Maintain a clean and organized environment, including restrooms and floors
- Provide support to other functions as needed
- Adhere to rules, regulations, and policies set by management
- Analyze customer feedback and preferences
Contact Information:
Please note that we do not accept applications via email or phone. We look forward to reviewing your application.
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