System Reliability Engineer Automation Specialist

4 weeks ago


Pune, Maharashtra, India Fulcrum Digital Full time

About this role

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. Our services have applicability across a variety of industries including banking and financial services, insurance, retail, higher education, food, healthcare, and manufacturing.


The Role

  • Plan, manage, and oversee all aspects of a Production Environment
  • Define strategies for Application Performance Monitoring and Optimization in Production environment
  • Respond to Incidents and improve the platform based on feedback and measure the reduction of incidents over time
  • Support the deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible
  • Design, develop, and standardize Monitoring and Alerting mechanisms for the supported applications
  • Take a holistic approach to problem-solving by connecting the dots during a production event through the various technology stack that makes up the platform to optimize mean time to recover
  • Engage in and improve the whole lifecycle of services from inception and design through deployment, operation, and refinement
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating and lead in DevOps automation and best practices
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
  • Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity
  • Work with a global team spread across tech hubs in multiple geographies and time zones
  • Ability to share knowledge and explain processes and procedures to others
  • Able to perform on-call duties on a rotational basis
  • Occasional off-hours work required



Requirements

Skills

Must Have

  • Linux
  • Shell Scripting
  • ITIL/ITSM
  • SQL
  • Good to have: Application Troubleshooting, Any Monitoring tool (Preferred Splunk/Dynatrace), Jenkins CI/CD, Groovy Scripting/Yaml, Git basic/bitbucket, Ansible/Chef Basic

Good To Have

  • Even Framework architecture

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