Reliability Engineering Specialist
1 day ago
About Fulcrum Digital
Fulcrum Digital is a pioneering digital acceleration company that specializes in delivering comprehensive digital transformation and technology services. Our expertise spans across various industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
The Role
We are seeking an experienced Reliability Engineering Specialist to join our team. The successful candidate will be responsible for overseeing the planning, management, and maintenance of our production environment. This includes defining strategies for Application Performance Monitoring, Optimization, and Incident Response.
Key Responsibilities
- Plan, manage, and oversee all aspects of the Production Environment
- Define strategies for Application Performance Monitoring, Optimization in Prod environment
- Respond to Incidents and improve platform based on feedback and measure the reduction of incidents over time
- Support deployment of code into multiple lower environments
- Design, develop, and standardize Monitoring and Alerting mechanism for the supported applications
- Take a holistic approach to problem-solving, connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement
- Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
- Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity
Requirements
Must Have Skills
- LINUX
- Shell Scripting - Good to have
- ITIL / ITSM
- SQL - Good to have
- Application Troubleshooting - Basic
- Remedy suite of apps (Remedy/BAO/Client Gateway/BAI)
- Any Monitoring tool (Preferred Splunk/Dynatrace)
- Jenkins - CI/CD - Basic / Good to have
- Groovy Scripting/Yaml - Good to have
- Git basic/bit bucket - Good to have
- Ansible/Chef - Basic
Estimated Salary Range: $120,000 - $180,000 per annum
Location: Global, with opportunities to work from home and collaborate with a global team spread across tech hubs in multiple geographies and time zones.
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