Reliable Systems Engineer
2 days ago
About the Role:
Key Responsibilities- Operation Support: Triage incidents, service restoration, initial resolution, and permanent resolution.
- End-to-end Incident Management: Collaborate with 3rd party teams to ensure resolution within SLA. Perform root cause analysis.
- System Reliability: Proactively identify and address system issues to ensure high availability, reliability, and performance of our services.
- Automation: Develop and maintain automated solutions for provisioning, deployment, and monitoring of infrastructure and applications.
- Capacity Planning: Collaborate with engineering teams to forecast capacity requirements and scale infrastructure accordingly.
Additional Responsibilities:
- Configuration and Testing: Prepare and configure hardware and software components for deployment, ensuring they meet specifications.
- Testing and Reviewing: Test and review the quality of releases before deployments in customer environments.
- Security: Collaborate with security teams to ensure the security and compliance of infrastructure, environments, and services.
- Cloud Operations: Implement effective cloud operations, including application deployments with continuous integration and continuous delivery (CI/CD) pipelines, operating system patching, and maintenance.
- Monitoring and Alerting: Implement effective monitoring and alerting systems to detect and respond to anomalies and potential problems.
Requirements and Qualifications:
- Technical Expertise: Hands-on experience with Docker, Kubernetes, Terraform, and Linux system administration.
- Problem-Solving Skills: Combine technical expertise with creative problem-solving and exceptional customer relationship skills.
- Collaboration: Work collaboratively with cross-functional teams to achieve common goals.
Benefits and Perks:
- Competitive Compensation: Enjoy a competitive salary of approximately $150,000 per year.
- Leave Entitlements: Receive generous leave entitlements, health coverage, and financial security.
- Professional Growth: Foster growth, recognition, and opportunities for advancement in your career.
About Hansen Technologies:
Hansen Technologies is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With over 600 customers in 80+ countries and 36 global offices, we empower customers to overcome challenges, innovate, and drive new business models.
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