System Reliability Engineer

5 days ago


Pune, Maharashtra, India Fulcrum Digital Full time
Job Title:

System Reliability Engineer - Technology Transformation Specialist

Company Overview:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services. We accelerate our clients' digital journey by ideating, designing, and implementing cutting-edge technologies.

Salary:

We offer a competitive salary of $120,000 per year.

Job Description:

The Role:

  • Plan, manage, and oversee all aspects of a Production Environment.
  • Define strategies for Application Performance Monitoring, Optimization in Prod environment.
  • Respond to Incidents and improve the platform based on feedback and measure the reduction of incidents over time.
  • Ensure that batch production scheduling and processes are accurate and timely.
  • Able to create and execute queries to big data platforms and relational data tables to identify process issues or to perform mass updates.
  • Perform ad-hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc.
  • Take a holistic approach to problem-solving by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and DevOps automation and best practices.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
  • Work with a global team spread across tech hubs in multiple geographies and time zones.
  • Ability to share knowledge and explain processes and procedures to others.
Requirements:

MUST Have:

  • Linux
  • ITIL / ITSM, Troubleshooting
  • SQL
  • Any monitoring tool (Preferred - Splunk, Dynatrace)
  • Mainframe
  • Jenkins - Basic / Good to have
  • Git/BitBucket - Basic / Good to have
About Fulcrum Digital:

We believe in innovation and push the boundaries of what's possible in digital transformation and technology services.



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