System Reliability Engineer
3 weeks ago
Our Company, Fulcrum Digital, is looking for a skilled professional to fill the role of a System Reliability Engineer.
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
The Role
- Plan, manage, and oversee all aspects of a Production Environment
- Define strategies for Application Performance Monitoring Optimization in Prodenvironment
- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents overtime
- Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible
- Design, develop, and standardize Monitoring and Alerting mechanism for the supported applications
- Take a holistic approach to problem solving by connecting the dots during a production event through the various technology stack that makes up the platform to optimize meantime to recover
- Engage in and improve the whole lifecycle of services from inception and design through deployment, operation, and refinement
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
- Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating and lead in DevOps automation and best practices
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity
- Work with a global team spread across tech hubs in multiple geographies and timezones
- Ability to share knowledge and explain processes and procedures to others
- Share knowledge and mentor junior resources
- Able to perform on-call duties on a rotational basis
- Occasional off-hours work required
- Candidates should have inclination for Training and should be good trainers and ready to mentor others
Requirements
Skills
Must Have
- Experience in REST and WEB API Support
- Experience in Cloud-based apps Support
Skill Category
Linux & Shell Scripting
1
Monitoring Tool Splunk/Dynatrace or Other
ITIL/ITSM
Troubleshooting
PL/SQL/SQL
Jenkins
2
CI/CD
Groovy Scripting/Yaml
Linux shell scripting & Git/bitbucket
Ansible/Chef
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