
Support Services Representative
4 days ago
NSEG has been a leading provider of outsource process solutions since 2013. We provide superior performance and quality in all our customer service and back-office processes.
Job Title: Customer Service Executive
Job Location: Ahmedabad
Job Type: Full-Time
Job Timings: 04:00 AM to 01:00 PM
As a Customer Service Executive, you will be responsible for providing exceptional customer service to clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.
The role involves promptly responding to customer inquiries via phone, email, or chat. You will efficiently resolve customer issues and document interactions.
Key responsibilities:
- Promptly respond to customer inquiries via phone, email, or chat.
- Efficiently resolve customer issues and document interactions.
- Provide product information and assist with navigation.
Qualifications:
- Bachelors or Masters (Sales/Marketing/Engineering/Commerce/Management)
- Fresher or Experienced candidates
- Excellent English fluency is mandatory.
- Strong customer service focus is required.
Benefits:
- Accident Insurance
- Saturday half day working
- Best work culture
- Attractive Incentives
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