Operations Director

4 weeks ago


Noida, Uttar Pradesh, India iQor Full time

Job Summary:

As a key member of the iQor team, the Director of Operations will be responsible for managing customers under the operations vertical, with a focus on reducing operating costs, increasing revenues, and exceeding customer expectations.

Key Responsibilities:

  1. Pursue additional business opportunities to expand the business and increase customer satisfaction, while completing long-range planning to support overall company goals.
  2. Lead business unit teams to meet and exceed customer expectations, while managing the discipline and morale of programs under the vertical.
  3. Support the company and the goals of the VP, Operations, by effectively using all company IT systems to complete tasks.
  4. Manage, review, and report on P&L expectations and actual results, while working between customers and the company to ensure accurate and timely invoicing.
  5. Lead daily, weekly, monthly, and quarterly customer meetings, ensuring a customer-first approach is taken.
  6. Lead staff and management, ensuring all groups work together, trends are monitored, and quality is kept to a high standard.
  7. Ensure the good of the company is kept in mind in all management decisions, while leading the team and customer in Lean principles to eliminate process waste and improve process quality.
  8. Provide familiarization and follow-up with company senior staff, current customers, and prospective customers to win new business for the company.
  9. Review all pricing associated with current and prospective customers, while performing other duties as assigned.

Requirements:

  • 8 or more years of work-related experience with a high-volume electronic manufacturing-services company or call center company.
  • Extensive experience working directly with customers and developing the customer relationship.
  • Experience with personnel management and development, as well as financial analysis.
  • Strong technical background.
  • High school diploma, G.E.D., Trade/Vocational School certificate, or equivalent required.
  • Occasional exertion of up to 10 lbs. of force to push, pull, lift, or otherwise move objects, with visual acuity to perform activities such as preparing and analyzing data, and/or viewing a computer terminal.

  • Operations Director

    3 weeks ago


    Noida, Uttar Pradesh, India iQor Full time

    Job Title: Director OperationsJob Summary:As a seasoned professional, the Director Operations will oversee customers under the operations vertical, focusing on reducing operating costs, increasing revenues, and delivering exceptional customer experiences.Key Responsibilities:Pursue additional business opportunities to expand the business, enhance customer...

  • Operations Director

    3 weeks ago


    Noida, Uttar Pradesh, India ICCS Full time

    ICCS is seeking a skilled Operations Director to lead the GM Operations role in Noida.Key Responsibilities:• Develop and execute a collection strategy to achieve targets.• Manage a team of collections executives and monitor performance.• Ensure compliance with legal guidelines and internal policies.Requirements:• Proven experience in collections and...


  • Noida, Uttar Pradesh, India Monotype DACH Full time

    Product Operations DirectorAt Monotype DACH, we are seeking a Product Operations Director to lead our Product Operations team. The Product Operations Director will be responsible for creating a strong charter for the team and owning the 5 pillars of Product Operations. These pillars include Operational Excellence, Post-Production Operations, Data Governance,...


  • Noida, Uttar Pradesh, India HT Media Full time

    At HT Media, we are seeking a seasoned Financial Operations Director to lead our finance team. As a key member of our central financial planning team, you will play a critical role in driving financial decision-making and ensuring the accuracy and compliance of our organizational financial records.The ideal candidate will have 5+ years of experience in...


  • Noida, Uttar Pradesh, India iQor Full time

    Job Summary:We are seeking a seasoned Director of Operations to lead our customer-facing teams and drive business growth. The ideal candidate will have a strong track record of managing customers, reducing costs, and increasing revenue.Key Responsibilities:Develop and execute strategies to expand our customer base and improve customer satisfaction.Lead...


  • Noida, Uttar Pradesh, India Astrotalk Full time

    Astrotalk seeks a highly skilled Business Operations Director to lead its Partner Success team.The role requires overseeing day-to-day operations, ensuring efficiency and effectiveness, and adherence to established processes.Key responsibilities include leading a team handling partner queries, managing partner relations, and resolving tech & product related...


  • Noida, Uttar Pradesh, India Lenskart Academy Full time

    Company OverviewLenskart Academy is a leading retail academy dedicated to cultivating future leaders in the eyewear industry. Our mission is to provide industry-integrated programs and cutting-edge technology to create a high-tech learning environment. We strive to become the most customer-centric brand worldwide, and we need passionate individuals to join...


  • Noida, Uttar Pradesh, India Tejasva Industries Full time

    Company OverviewTejasva Industries is a software development company that also operates a state-of-the-art gym facility. As a company, we strive to provide innovative solutions to our clients in the IT sector.Job OverviewWe are seeking a highly skilled Fitness Operations Director to oversee the day-to-day operations of our gym facility. The ideal candidate...

  • Executive Director

    3 weeks ago


    Noida, Uttar Pradesh, India ICCS Full time

    Position: Executive Director - OperationsKey Responsibilities:Oversee administration and other activitiesManage multiple offices with a workforce of 40,000 to 50,000Ensure facility management and maintenanceDevelop and implement corporate standards for decor and aestheticsRequirements:8-10 years of experience in a corporate backgroundExcellent communication...


  • Noida, Uttar Pradesh, India Finanshels Full time

    About FinanshelsWe are a pioneering financial technology company revolutionizing the financial landscape in the MENA region. Our mission is to empower businesses with cutting-edge solutions that streamline accounting and tax operations, democratize access to skilled finance professionals, and deliver real-time financial health insights.Our PlatformWe...

  • Operations Director

    4 weeks ago


    Noida, Uttar Pradesh, India iQor Full time

    Job Summary:As a key member of the iQor team, the Operations Director will be responsible for managing customers under the operations vertical, with a focus on reducing operating costs, increasing revenues, and exceeding customer expectations.Key Responsibilities:Pursue additional business opportunities to expand the business and increase customer...

  • Operations Director

    3 weeks ago


    Noida, Uttar Pradesh, India iQor Full time

    Job Summary:As a key member of the iQor team, the Director of Operations will be responsible for managing customers under the operations vertical, with a focus on reducing operating costs, increasing revenues, and exceeding customer expectations.Key Responsibilities:Pursue additional business opportunities to expand the business and enhance customer...


  • Noida, Uttar Pradesh, India Nexus Jobs Full time

    **Job Overview**We are seeking a Fitness Operations Director to oversee the daily operations of our fitness facility. As the Gym Manager, you will be responsible for ensuring the smooth running of the gym, maintaining a high level of customer satisfaction, and achieving business targets. This is a mid-level position requiring 4 to 6 years of experience in...

  • Associate Director

    4 weeks ago


    Greater Noida, Uttar Pradesh, India Talent XO Full time

    Job Title: Associate Director - Global OperationsJob Summary: We are seeking an experienced Associate Director to lead our global operations team. The successful candidate will be responsible for overseeing payroll management, statutory compliance, and background verification processes.Key Responsibilities:Manage payroll processing for India, ensuring...


  • Noida, Uttar Pradesh, India PIPECARE Group Full time

    About PIPECARE GroupPIPECARE Group is a leading provider of in-line inspection services for the oil and gas industry.Job ResponsibilitiesOperations ManagementOversee the Operations Department to ensure adherence to corporate procedures and documentation.Manage project execution within assigned territories.Project Planning and ExecutionEnsure smooth, safe,...

  • Centre Director

    3 weeks ago


    Noida, Uttar Pradesh, India VLCC Full time

    Centre Director Job DescriptionVLCC is seeking an experienced and skilled Centre Director to lead our beauty and slimming centre team. As a Centre Director, you will be responsible for driving business profitability, operational efficiency, and customer excellence.Drive customer excellence by ensuring high standards of service and addressing client concerns...


  • Noida, Uttar Pradesh, India Jubilant Foodworks Full time

    Job Overview: Jubilant FoodWorks, a leading food company, is seeking a skilled Business Operations Director to lead the expansion of Popeyes in India. This role will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences. Key Responsibilities: 1. Develop and implement strategies to...


  • Noida, Uttar Pradesh, India ICCS Full time

    Job Title: Administrative DirectorAbout the Role:We are seeking an experienced Administrative Director to oversee the administration and operations of our multiple offices. The ideal candidate will have a strong background in corporate management and excellent communication skills.Key Responsibilities:Act as a representative of the management teamManage...

  • Business Director

    4 weeks ago


    Noida, Uttar Pradesh, India Testbook Full time

    Job Title: Business DirectorAbout the Role:We are seeking a highly skilled Business Director to join our team at Testbook. As a Business Director, you will be responsible for developing and executing a data-driven growth strategy that leverages technology and innovation to achieve operational excellence and drive business growth.Key Responsibilities:Develop...

  • IT Director

    1 month ago


    Noida, Uttar Pradesh, India ICCS Full time

    Job Title: IT DirectorJob Summary:We are seeking an experienced IT Director to lead our technology team at ICCS. The successful candidate will have a proven track record of managing IT staff, planning and organizing IT operations, and ensuring the security of data and network access.Key Responsibilities:Manage IT staff by training and coaching, communicating...