Customer Support Verification Representative
3 weeks ago
Job Title: Customer Support Verification Representative
We are seeking a highly skilled and enthusiastic Customer Support Verification Representative to join our team at FLY Consulting Services. As a representative, you will play a critical role in ensuring the quality and accuracy of customer interactions.
Key Responsibilities:
- Verify customer information and resolve queries efficiently.
- Provide exceptional customer service and support via phone, email, or chat.
- Work closely with internal teams to resolve complex customer issues.
- Maintain accurate records and reports to ensure seamless customer experiences.
Requirements:
- Bachelor's degree in any field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in English and one of the following languages: Kannada, Tamil, Malayalam, or Marathi.
Work Environment:
- Work from office location in Hyderabad.
- 6-day working week with rotational day-offs.
- Pure day shifts for girls and pure night shifts for boys.
Interview Details:
- Interview timings: 9:00 AM - 12:00 PM.
Eligibility Criteria:
- Good communication skills in English and one of the above-mentioned languages.
- Willingness to work from the office location.
- Immediate joiners preferred.
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