Customer Support Representative
1 week ago
Excellent opportunity to work with ETeam Infoservices Pvt. Ltd. in the Customer Support - Voice Process.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative.
Key Responsibilities:
- Handling customer inquiries and providing timely resolutions via voice calls.
- Collaborating with internal teams to address customer concerns and escalate complex issues.
- Providing product information and resolving customer complaints in a professional and courteous manner.
Successful candidates will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.
Requirements:
- Graduates/ Under Graduates with a strong academic background.
- Fluency in English and Hindi, with additional languages such as Telugu, Tamil, and Kannada being a plus.
- Ability to work in a fast-paced environment and adapt to changing priorities.
We offer a competitive salary range of 19K to 25k, as well as opportunities for growth and development within the company.
Interview Process:
Our interview process consists of a Face-to-Face (F2F) round, followed by a review of candidate qualifications and experience.
We are an equal opportunities employer and welcome applications from diverse candidates.
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