Exceptional Customer Experience Specialist

3 days ago


Ahmedabad, Gujarat, India beBeeCustomerEngagement Full time ₹ 4,00,000 - ₹ 8,00,000

Customer Engagement Professional

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The ideal candidate is passionate about delivering exceptional customer experiences through proactive issue resolution and effective communication.

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Key Responsibilities:

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  • Communicate with customers via various channels, ensuring their needs are met and resolved efficiently.">
  • Provide knowledgeable answers to product-related questions, addressing concerns and offering solutions.">
  • Collaborate with internal teams to meet customer expectations and exceed service standards.">
  • Manage multiple priorities, data entry, and technical troubleshooting with ease.">
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Qualifications:

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  • Excellent verbal, written, and interpersonal skills, with a focus on empathy and active listening.">
  • Ability to multi-task, prioritize work, and maintain accuracy in fast-paced environments.">
  • Strong problem-solving skills, with a commitment to resolving technical issues promptly.">
  • Relevant qualifications, such as a Btech, BCA, or Diploma in Engineering, with proficiency in Gujarati, English, and Hindi languages.">
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Benefits:

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This role offers a dynamic work-from-home opportunity, suitable for freshers and experienced professionals alike. The compensation package includes a competitive salary and opportunities for growth and development.

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System Requirements:

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  • Windows 11 or later operating system">
  • i5 processor or above">
  • 8GB RAM or higher">
  • 20 Mbps Wi-Fi speed or faster">
  • UPS or inverter required">
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For more information, please contact our HR representative, Alisha.

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Equal Opportunity Statement:

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We are committed to diversity and inclusivity in our hiring practices, ensuring equal opportunities for all candidates.



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