
Technical Systems Administrator
20 hours ago
About the Role:
We are seeking an IT Infrastructure Specialist to ensure our systems, hardware, tools, and services run securely, reliably, and efficiently.
This role blends infrastructure management with technical execution, ideal for someone who enjoys solving practical problems, taking initiative, and maintaining system integrity behind the scenes.
Responsibilities:
- Monitor uptime, system health, and performance across development and production environments
- Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
- Perform root-cause analysis and collaborate with engineering teams to resolve recurring issues
- Configure machines, access controls, and user permissions for new and existing team members
- Support secure practices such as system hardening, OS patching, and routine compliance audits
- Assist in CI/CD workflows and contribute to infrastructure improvements and documentation
- Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs
- Work with vendors for equipment purchases, service warranties, and support escalations
- Track inventory, machine handovers, and replacement cycles using internal systems
- Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day operations
- Maintain internal documentation, runbooks, and asset registers
- Collaborate cross-functionally with teams to ensure smooth operational workflows
Requirements:
- 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance
- Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP)
- Familiarity with monitoring/logging tools and remote access tools (AnyDesk, TeamViewer, etc.)
- Exposure to CI/CD tools, Git, basic scripting, or task automation
- Strong coordination, follow-up, and communication skills — especially with remote teams and external partners
- Ability to juggle multiple requests and maintain system hygiene and documentation
Why Join Us?
- Build scalable products: Work on solutions that gain investor attention and scale to global markets
- Be part of AI-driven product development: Integrate AI tools into how we design, build, and deliver
- Global exposure: Collaborate directly with startups, venture capitalists, and product teams
- Learn rapidly: Small, elite teams with minimal bureaucracy and high ownership
- See your impact: Every decision you make will shape user experience and business outcomes
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