
**Operations Director
2 weeks ago
Work as a dedicated Operations Manager to provide seamless support to our team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional results.
About the Role- This position involves managing end-to-end onboarding processes, ensuring timely documentation, kit dispatch, system updates, and coordination with IT/Admin.
- You will handle payroll input collation, Zoho People profile accuracy, attendance, and leave tracking.
- Track and close probation completion, confirmation communication, and documentation.
- Administer insurance onboarding, updates, and support processes.
- E nsure asset mapping, business card/ID issuance, and office readiness are aligned with process SLAs.
- Manage business travel logistics, approvals, bookings, and post-travel reimbursements.
- Design and execute monthly/quarterly engagement initiatives, pan-org celebrations, and R&R programs.
- Organize trips, offsites, and townhalls, including planning, communication, logistics, and execution.
- Curate and distribute onboarding kits, goodies, and experience-focused gifts.
- Roll out pulse surveys, track engagement health, and analyze employee feedback.
- Maintain a well-functioning office by coordinating supply needs and administrative support.
- Onboard new vendors to improve service quality and streamline engagement/event-related procurement.
- Collaborate with cross-functional teams for seamless execution of HR processes.
- Identify gaps and propose process improvements in onboarding, engagement, and operations.
- Stay updated with best practices in employee engagement and HR automation.
- Participate in or drive learning and development initiatives to upskill in tools, communication, and event execution.
- Onboarding Completion TAT
- Payroll & Zoho Input Accuracy
- Employee Engagement Response, Engagement Event Execution Rate
- Business Travel Ease
- Vendor Onboarding & Service TAT, Vendor Performance Rate
- Probation Closure Timeliness
- Process Improvement Contributions
- Bachelor's or Master's in HR, Business Administration, or related field
- 2–5 years of experience in HR operations and engagement functions
- Proficiency in Zoho People, MS Suite
- Excellent written and verbal communication skills
- Strong organizational, coordination skills and proactive approach to work
- Creative thinker with a solution-oriented cum people-first mindset
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