Customer Service Team Lead

Optimize Customer Experience through Strategic LeadershipKey Responsibilities:Monitor and analyze daily volumes, response times, and customer satisfaction metrics.Manage Email and Chat Processes 24/7 with a focus on efficiency.Develop and mentor team members to enhance continuous improvement and provide regular feedback.Resolve complex customer queries and...

About QX Global GroupQX Global Group ("QX") is a global consulting, digital transformation, and business process management (BPM) services company that partners with organizations seeking to transform and optimize their business operations. Founded in 2003, the company is comprised of four business lines: (1) finance and accounting services for corporates;...

We are looking for a motivated and customer-focused leader to support daily retail operations. The role involves managing sales and customer experience, supervising inventory and merchandising, and overseeing additional services.Key ResponsibilitiesDeliver exceptional customer service to drive store sales and customer retention.Assist in handling customer...

A brief introduction about our company: Integration International is a Digital Transformation Solutions organization that is a one-stop hub for end-to-end touchpoints of the business life cycle. With a team of highly skilled professionals and a comprehensive network of resources, we have been helping clients achieve exemplary turnarounds and transform their...

U.S. Accounting Manager Job DescriptionWe are seeking an experienced U.S. Accounting Manager to lead our team and guide us in achieving our goals.Lead and manage a team of accounting professionals.Process timesheets and generate invoices for VMO & NVMO consultants.Prepare monthly hours and sales reports to track our progress.Coordinate with Payroll, Audit,...

Job Opportunity:We are seeking a talented and dedicated Customer Service Liaison to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer experiences through prompt and professional communication.The ideal candidate will possess strong problem-solving skills, the ability to work effectively in a...

Customer Experience Specialist - Affordable Housing ProjectWe are seeking a skilled Customer Experience Specialist to join our team and contribute to the success of our affordable housing project in Ghaziabad, Uttar Pradesh, India.Job Description:The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and...

About the OpportunityWe are seeking an experienced and proactive customer service professional to join our team as a Support Specialist. In this role, you will be responsible for handling customer inquiries with empathy and efficiency, ensuring a smooth and positive experience.

Job Title: Customer Service AmbassadorProvide world-class customer service via email, chat & phone.Communicate clearly, patiently and professionally with international customers.Efficiently resolve issues by coordinating with internal teams.Maintain accurate records of interactions in our CRM system.Help improve processes by flagging repeated or trending...

Job SummaryWe are seeking a dedicated and skilled individual to join our team as a Customer Service Representative.Key Responsibilities:Provide excellent customer service through international chat and voice processes.Demonstrate strong English communication skills, both spoken and written.Work flexible rotational shifts and enjoy 2 days of rotational week...