
Technical Business Analyst
3 days ago
The Technical Business Analyst plays a vital part in process improvement, data platform engineering and automation, cost management, and infrastructure operations. The role contributes to the customer's strategic vision of expanding EDP data entitlement.
Core Responsibilities:
- Analyze EDP platform workflows and operational processes to identify optimization opportunities.
- Develop comprehensive KPIs and performance dashboards for platform monitoring and decision-making.
- Support the Enterprise Data Council with data-driven insights for strategic direction and product management.
- Document and standardize operational procedures across EDP Architecture, Platform Engineering, and Data Engineering teams.
- Contribute to lifecycle management of IT platform products.
FinOps & Cloud Cost Management:
- Implement cloud cost optimization initiatives focusing on anomaly detection and cost avoidance strategies.
- Maintain sophisticated cost models and estimation frameworks for infrastructure services and resiliency capabilities.
- Support Reserved Instances (RI) and Savings Plans (SP) optimization to achieve annual 10% cost savings target.
- Generate strategic cost reporting and variance analysis for leadership and vendor management.
Infrastructure Operations & Resiliency Support:
- Monitor platform utilization, performance metrics, and operational health across EDP services.
- Support L1/L2 operational activities for EDP Vanguard (Operations & Support Team).
- Assist with capacity planning, resource allocation, and infrastructure automation initiatives.
Required Skills and Qualifications:
- Bachelor's degree in Business Analytics, Data Science, Information Systems, or related technical field.
- 3-5 years of progressive experience in data analysis, business intelligence, and cloud operations.
- Advanced proficiency in SQL, Python, or R for complex data analysis and automation.
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