Technical Support Specialist

4 days ago


Kottayam, Kerala, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

Job Summary

This role combines hands-on technical support with strategic security implementation, making it ideal for a technical professional who wants to impact both day-to-day operations and long-term security posture.

The position requires strong analytical and troubleshooting capabilities, excellent verbal and written communication skills, and the ability to manage multiple priorities and deadlines effectively.

Key Responsibilities
  • Provide immediate resolution for hardware, software, and network issues across all departments.
  • Administer employee workstations, laptops, mobile devices, and peripheral equipment.
  • Manage internal networking components including switches, routers, and access points.
  • Manage user accounts, groups, and permissions within Microsoft Entra ID (Azure AD).
  • Administer SharePoint sites, document libraries, and collaboration spaces.
  • Oversee OneDrive deployment, storage policies, and file sharing protocols.
  • Handle mailbox management, distribution lists, and email security within Exchange Online.


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