Front Desk Coordinator
1 day ago
Job Title: Front Desk Coordinator
Job Summary: We are seeking a highly skilled and organized Front Desk Coordinator to join our team at Maison Infratech. The ideal candidate will have excellent communication skills, be able to multitask, and have a welcoming attitude towards clients and visitors.
Key Responsibilities:
- Greeting and Welcoming: Greet clients, visitors to the office and create a welcoming environment.
- Client Support: Understand the needs of the clients and answer their queries.
- Direction and Assistance: Direct the visitors to the suitable person and desk.
- Phone Calls and Redirects: Answer phone calls and redirect them.
- Front Desk Maintenance: Ensure that the front desk is clean and well-organized.
- Policy and Offer Knowledge: Be well-versed with the offers and policies of the organization.
- Policy Explanation: Explain the organization's policies and latest offers clearly to potential clients.
- Mail Management: Manage and organize the official mails according to the priority.
- Supply Management: Check and order the front desk supplies.
- Inventory Management: Keep a count of the front desk supplies as well as the inventories and order them as required.
- Office Safety and Security: Ensure the safety and security of the office as well as office items.
- Meetings and Calendars: Schedule meetings and update calendars regularly.
- Travel Arrangements: Make travel arrangements and take care of the accommodation.
- Expense Management: Manage records of office expenses and costs.
- Clerical Support: Grant service and assist employees with various clerical duties such as photocopy, faxing, etc.
Requirements:
- Education: A high school diploma and bachelor's degree in related streams would be preferable.
- Experience: Proven experience in various front desk jobs.
- Office Equipment: Working experience of all the office equipment such as printing machine, fax machine, etc.
- Attitude and Skills: Welcoming as well as professional attitude for the visitors. Strong communication skills, organizational skills, multitasking skills, and time-management skills.
- Software and Equipment: Ability to prioritize tasks and deliver excellent customer service even in a fast-paced work environment. Well-versed with MS Office Suite and other essential office equipment.
- Office Work: Basic knowledge of all the office work such as clerical and administrative work.
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