Front Desk Coordinator

4 weeks ago


Gurgaon, Haryana, India Maison Infratech Full time

Job Title: Front Desk Coordinator

Job Summary: We are seeking a highly skilled and organized Front Desk Coordinator to join our team at Maison Infratech. The ideal candidate will have excellent communication skills, be able to multitask, and have a welcoming attitude towards clients and visitors.

Key Responsibilities:

  • Greeting and Welcoming: Greet clients, visitors to the office and create a welcoming environment.
  • Client Support: Understand the needs of the clients and answer their queries.
  • Direction and Assistance: Direct the visitors to the suitable person and desk.
  • Phone Calls and Redirects: Answer phone calls and redirect them.
  • Front Desk Maintenance: Ensure that the front desk is clean and well-organized.
  • Policy and Offer Knowledge: Be well-versed with the offers and policies of the organization.
  • Policy Explanation: Explain the organization's policies and latest offers clearly to potential clients.
  • Mail Management: Manage and organize the official mails according to the priority.
  • Supply Management: Check and order the front desk supplies.
  • Inventory Management: Keep a count of the front desk supplies as well as the inventories and order them as required.
  • Office Safety and Security: Ensure the safety and security of the office as well as office items.
  • Meetings and Calendars: Schedule meetings and update calendars regularly.
  • Travel Arrangements: Make travel arrangements and take care of the accommodation.
  • Expense Management: Manage records of office expenses and costs.
  • Clerical Support: Grant service and assist employees with various clerical duties such as photocopy, faxing, etc.

Requirements:

  • Education: A high school diploma and bachelor's degree in related streams would be preferable.
  • Experience: Proven experience in various front desk jobs.
  • Office Equipment: Working experience of all the office equipment such as printing machine, fax machine, etc.
  • Attitude and Skills: Welcoming as well as professional attitude for the visitors. Strong communication skills, organizational skills, multitasking skills, and time-management skills.
  • Software and Equipment: Ability to prioritize tasks and deliver excellent customer service even in a fast-paced work environment. Well-versed with MS Office Suite and other essential office equipment.
  • Office Work: Basic knowledge of all the office work such as clerical and administrative work.


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