
Techno Functional Support Engineer
3 days ago
Job Overview
This role involves collaborating with business stakeholders to translate functional requirements into technical specifications. As a techno-functional support engineer, you will play a key part in the implementation process.
Main Responsibilities:
- Troubleshoot and resolve complex problems using high-level skills in Oracle products, problem-solving, and customer interaction.
- Relate product functionality to business processes and provide advice on meeting business scenarios.
- Analyze software logs and trace files to determine problem resolutions.
- Work with users to troubleshoot and resolve issues, answer business questions, and provide data analysis.
- Conduct training and knowledge-sharing sessions on external data integration services, localizations, and security setup.
Required Skills and Qualifications:
- Strong logical thinking and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Bachelor's degree in Computer Science or related field.
- Minimum 3 years of experience in techno-functional support engineering.
- Proficiency in spoken and written English.
Benefits:
You will have the opportunity to develop your skills and expertise in techno-functional support engineering, working with industry-standard tools and technologies.
Others:
We are looking for a skilled techno-functional support engineer to join our team.
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