Cybersecurity Professional

19 hours ago


India Leading IT Company in US Full time

We are a leading international recruitment service provider in the US.

Our company specializes in providing innovative IT solutions to businesses across the globe.

We are currently working with a Chicago-based client, a renowned IT product company.

The position we are hiring for is a Network Support Engineer, which is a completely work-from-home role.

Candidates willing to work from home will only be shortlisted for this position.

Job Details

Position: Network Support Engineer

Work Schedule: 7:00 pm - 4:00 am (IST)

Experience: At least 8 years of experience in network security and architecture

Compensation: An attractive salary package including additional benefits

Benefits

An attractive salary of $120,000 per annum

A comprehensive benefits package including medical insurance for family members and other perks

A flexible work-from-home arrangement with a guaranteed 5-day workweek

Opportunities for professional growth and development in a dynamic and innovative work environment

Required Skills

Azure experience on the networking side, with expertise in network security groups and Vnet

Familiarity with Palo Alto FW's, Panorama, and FW upgrades

Understanding of SD-WAN SilverPeak, including how to build tunnels and site-to-site VPN experience

Cisco Switches and network refreshes, including Catalyst 4500 Nexus

Migrating to Juniper networks and familiarity with Meraki switches and smaller locations

Meraki access points and Port Knox

Possible POC to move from Call Manager to Teams next year

Responsibilities

Troubleshooting common issues such as network slowness, Zoom dropped packets, and bandwidth problems

Handling 5-6 people complaining about similar issues and resolving them promptly

Involved in rolling out projects and maintaining good documentation capabilities

Developing a proactive patching strategy to minimize downtime

Upgrading Global Protect every 2 years and FW's every 4 years

No scheduled maintenance with SilverPeak, usually done 3-4 times a year

Changes happen on weekends 2X per month – starting at 10PM CT / 2-3 hours – resource would need to be available to support these and then can take a half day to make up the time lost during the following week



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