Datacenter Management Specialist
2 days ago
Datacenter Management Specialist
Lancetech Solutions is seeking a highly skilled Datacenter Management Specialist to lead our team in Gurugram, India. This is a hybrid work mode position that requires working on US EST night shifts.
About the Job:The successful candidate will be responsible for managing day-to-day datacenter operations and ensuring process alignment. They will act as the process owner of Level 2 Support and escalations, manage datacenter operations activities, and perform life cycle management of datacenter equipment.
- Manage day-to-day datacenter operations.
- Act as the process owner of Level 2 Support and escalations.
- Lead datacenter operations activities.
- Perform life cycle management of datacenter equipment.
- Coordinate with vendors and stakeholders.
- Identify gaps and improvement areas.
- Implement corrective measures.
- Prioritize workload.
- Maintain documentation of technical transitions and processes.
- Prepare management reports and dashboards.
The ideal candidate should have:
- 8+ years of professional experience in IT Infrastructure Operations and Production Support environment.
- Experience in leading technical transitions, solutioning, data center consolidations, large-scale enterprise systems integration, IT Strategy and Management, IT Transformations, Cloud Architecture, and migrations.
- Strong hands-on experience in managing Active Directory, DNS, DFS, DHCP, and Microsoft 365.
- Strong troubleshooting skills in managing Windows/Linux servers performance issues and health checks.
- Good hands-on experience on Nutanix HCI, AHV, VMWare, and Citrix Xendesktop VDI virtualization technologies.
- Strong administration and troubleshooting skills on SSO, Okta, Microsoft MFA.
- Hands-on experience in patching and updating windows OS environment using MS Intune and WSUS servers.
- Work with Security team to fix vulnerabilities identified in systems and applications.
- Strong understanding of Datacenter architecture, Virtualization, Storage, Network links LAN/WAN, firewalls, routers, switches, and interfaces.
- Should be able to perform BCP and DR solutions.
- Experience in automation tools like Ansible, Chef, Puppet.
- Facilitate investigation of complex technical issues, work with vendors if needed, and evaluate RCA's.
- Should have experience on monitoring tools like SolarWinds, Nagios, Datadog to monitor IT Infrastructure and services.
- Have administration knowledge on Cloud models like Azure and AWS.
- Strong understanding in ITIL Processes i.e. Incident/ Problem/ Change/ Event Management.
- Self-motivated, able to prioritize and execute tasks in a high-pressure environment.
- Consistent track record in bringing innovative ideas and its implementation to improve the overall effectiveness of IT Operations.
- Advanced proficiency with MS Office Tools, Service Now, Reporting.
- Good communication and interpersonal skills.
Estimated Salary: $120,000 - $150,000 per annum
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